How To Write Test Cases in Jira

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Aug 04, 2022

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20 mins

What is Jira?

Jira is a robust tool with numerous configuration possibilities. It's fantastic for modifying workflows to match different use cases. However, wrangling all of these capabilities to get things set up the way one needs and wants them to be may be frightening.

Jira is a project management application that began as an issue and bug tracker. However, it is being utilised for both use case and test case management. In this article, one will learn to use the Jira 'issue' content type to store test cases and the 'sub-tasks' content type to store results.

What is a test case?

Including a series of operations, a test case carried out on a system assesses whether it meets software requirements and performs properly. A test case's objective is to determine if various elements inside a system are operating as expected. It also checks that the system meets all relevant standards, guidelines, and customer requirements. 

A test case document contains postconditions, preconditions, test data and test steps used to validate requirements.

Why are test cases important?

Test cases specify what must be done to test a system, such as the actions that must be taken in the system, the input data values that must be supplied into the system, and the expected results during test case execution. Testers and developers can find issues that might have arisen during development or mistakes that were missed during ad hoc tests by using test cases.

An effective test case has the following advantages:

  • Good test coverage is guaranteed
  • Maintenance and software support costs have been reduced
  • Test cases are reusable
  • Confirmation that the software meets the needs of the end-user
  • Improved software quality and user experience
  • Higher-quality items result in happier customers
  • Customer satisfaction will enhance corporate earnings

How to write test cases in Jira

When the how and what of the testing process are covered, a good test case is developed. It organises testing and makes it acceptable for all future upgrades. Because Jira software is frequently used in Agile methodologies, it is necessary to understand the stages involved in building test cases in Jira. Furthermore, one must be aware of the proper technique to design a test case with Jira. This will enable it to contain all the essential information as well as the obvious queries.

The Jira certification course covers all the stages needed in working with the tool in great detail and the steps involved in creating test cases in Jira. There are also some pointers shared on how to make the best use of Jira in one’s project.

Developing a Jira test case

The top three stages for writing test cases in Jira

Jira has several configuration options. However, in order to personalise the procedure, the correct steps must be followed. Otherwise, handling the large number of elements would be difficult. Let me now lead everyone through the three simple stages.

  • Create a user login and projects

Log in as a user with global admin privileges in order to configure

  1. Individualised fields
  2. Displays and
  3. Jira diagrams

Then, in Jira, establish a project-specific task for writing test cases.

  • Jira setup for test case management
  1. Include a new issue type before adding the test case as an issue.
  2. Include custom fields for specifying the test case's inputs.
  3. Allocate a special screen for adding these custom fields, as well as a screen schema to go with them.
  4. Keep the screen schema up to date with the project's usage.
  5. Now, include the test case type and produce test cases.
  6. Jira setup for receiving test results
  7. Create a custom field for recording the results, followed by a screen.
  8. The previous action should be followed by a schema for the outcomes.
  9. Finally, create the issue type for adding the test case findings.


How to examine test cases and results—an important Jira learning lesson

  • To see everything at once, select all problems.
  • To make navigation easier, use a list view.
  • Use the filter to look through the test cases you produced.

Difficulties in writing Jira test cases

  • As previously said, Jira was not created as a test management tool. Therefore, customising it for entering test cases takes a significant amount of work.
  • The time it takes to enter and view test cases decreases the overall productivity of the process.
  • Reporting has limitations, such as difficulty in tracking the number of times the test has been performed or failed.

An example of a Jira test case

  • On the main page, click on the Create Button.
  • Choose a project.
  • Select the test option from the issue type.
  • Under the general tab, enter the summary, description, assignee, priority, and environment.
  • Then provide the test specifics, such as test type and test steps.
  • Then, on the test plan tab, select the test plan and link it.
  • The exam has now been generated and is listed under To Do.
  • Run the test and leave a comment with evidence at each step.
  • Finally, mark them as pass or fail and press the defect button to create a bug.


Expert advice on how to make the Jira test case operate flawlessly

To maximise the productivity of Jira, use these professional techniques for writing test cases.

  • Create and maintain a test case issue

In general, issues marked as completed in Jira cannot be tested or reused. As a result, avoid marking the issue as completed and instead leave it open. This will allow one to make future modifications. Make sure to write test cases in Jira in this manner if one intends to use it again.

  • Modified user story as a test case

Because Jira lacks an in-built testing capability, one must modify the user narrative as a test case for the most effective results.

  • Added testing status to the workflow

Remember that completing the test does not constitute completion, so one must manually indicate the status of testing in the process.

  • Automated testing process

Use the same test case for different types of testing because automation will save time and resources spent on managing all the tests.

  • Integration of tools

Integrate all the tools used by the team throughout the workflow to get control of the process.

  • Project component development

Subsections can be added to each Jira project, allowing one to design components that simplify the reporting process, statistics production, and data display.

How does Jira training help with test management?

The issues indicated above with developing test cases in Jira are well acknowledged, and hence the training module will show how to use Zephyr in Jira test management correctly. One can learn to incorporate testing into the project life cycle, making it easier to write, clone, search, export, and execute test cases.


As a reminder, a comprehensive test case report should include the following information:

Be exhaustive: Include screenshots, annotations, and comments

Gather as much information as possible: Use third-party technologies or add recording and environmental information in the report

Be attributable: Make sure every test case is directly related to an issue

While this article may be useful in organising and running test cases for the project, it is strongly advised that one enrol in the Jira Certification course to learn how to use Jira in depth.


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