ITIL 4 Foundation Certification Training Course

ITIL® V4 Certification is the perfect path you can pave for your success in the IT industry. With the certification, you will be acquainted with the fundamentals and terminologies of the ITIL® Service Cycle. As an Authorized Training Partner (ATP) endorsed by Axelos, StarAgile delivers a comprehensive, globally recognized curriculum designed to equip you with the knowledge and skills necessary for excelling in your role. Choosing an ITIL® certification course can give you a chance to earn 40% more than non-certified professionals, making it an increasingly popular choice among professionals. Moreover, with a remarkable 100% success rate we stand as a preferred choice of professionals for their journey towards ITIL®. Enrol now and pass your exam on the first attempt!

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Key Features

  • 16 Hrs Live Virtual training
  • ITIL® 4 Foundation Exam Voucher included
  • No Cost EMI Available
  • Course Completion Certificate
  • 16 CPDs
  • Training by Axelos certified trainers
  • Lifetime access to recorded lessons
  • Real-world industry cases and simulation assessments
  • 100% money-back guarantee
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What is ITIL 4 Certification?

ITIL® V4 Certification teaches ITIL a globally recognised framework for IT service management which prioritizes various aspects using risk reduction, customer satisfaction and support for IT environments. Professionals who do ITIL® Certification courses can effectively prove their expertise in IT Service Management Lifecycle’s best practices, procedures, terminologies and techniques as per the industry standard. These individuals are high in demand because of their in-depth knowledge of the ITIL® Framework. 

Benefits of ITIL® 4 Certification 

Higher earning potential 

An ITIL® Certification will help increase the potential of professionals in the IT industry by helping them gain the required skills. With the knowledge about different tools, they become more knowledgeable and skilful which will allow them to boost their career path. 

Increased efficiency of the employees 

ITIL certification will help enhance the efficiency of professionals which will help in increasing their competence, productivity and ability to build better relations with the customers. As a result, customer satisfaction is also enhanced. 

Better risk management 

The certification will help the individuals to identify and manage risks better. It will also help in reducing costs due to minimize risks. 

Flexibility in acquiring knowledge 

The ITIL® V4 Course offers flexibility, allowing participants to progress at their speed from any location. Learners have the convenience of scheduling classes according to their preferences, enabling them to advance their careers without the need for a hiatus.

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ITIL Certification and Training FAQ's

What is ITIL® V4 in the ITIL® V4 training?

ITIL® V4 is the latest version of the IT Infrastructure Library(ITIL®) Framework. It is a best-recognised practice for managing IT services and improving IT support and service levels. It is highly useful to optimise digital technologies to co-create value with consumers, drive business, drive business strategy and embrace any technological development. 

How Does an ITIL® foundation course online help me?

An ITIL® Certification course can help you in many ways like understanding the concepts of ITIL® and learning best practices to enhance flexibility and visibility in the IT environment. Moreover, it helps you understand ITIL® in a better way.

What Skills can I expect from this ITIL® 4 Foundation Certification Training?

By the end of the foundation certification training, you can gain ITMS efficiency, enhanced knowledge of service-level management, command of ITIL® Concepts and be qualified to work with ITIL® process models.

How long does it take to learn ITIL® 4 Certification?

The duration of ITIL® 4 Certification is 2 Days.

What is the ITIL® 4 Certification Cost?

The price for the ITIL® 4 Foundation certification exam fluctuates based on geographic location. Additionally, the overall cost for the ITIL® certification is influenced by the preferred method of examination, including options such as an online proctored exam, an exam through an Accredited Training Organization (ATO), a test taken at a Prometric center, or through online ITIL® training.

On average, the ITIL® certification costs in various countries are as follows:




INR 27,999/-



How Do I Get ITIL® V4 Certification?

To achieve certification, you must participate in ITIL® training with an Authorised Training Provider by Axelos and earn the necessary Continuing Professional Development (CPD) points. Following your training, you will receive an exam voucher, valid for one year, which you can use to schedule and take your certification exam.

What are the modes of training for ITIL® V4 Certification?

There are two modes of training for the certification and student can choose any at their convenience: 

Blended learning/ virtual live training 

Learn in an interactive environment with the trainer and ask your doubts to be rectified at the moment. Moreover, you can learn from your peers and engage in activities targeted to acquire you with hands-on experience. 

Self-paced learning 

Enjoy the flexibility of learning at your pace, from any location, and at any time that suits you. You'll gain access to comprehensive course materials, providing you with the resources to address your questions whenever needed.

What is the Validity Period of an ITIL® Certificate?

Candidates are required to renew their ITIL® certification course every three years from the date it was issued. The expiration date of your ITIL® certificate can be found by logging into your PeopleCert account.

Are ITIL® Certifications Worth in 2024?

ITIL Certifications are valuable in 2024 because they provide participants with global recognition, bring value to the firm, and assist in staying current with the latest developments. Furthermore, obtaining ITIL® certifications can lead to a variety of work opportunities. 

What are the course prerequisites for ITIL® V4 Certification?

There are no pre-requisites for the ITIL® V4 Training.

What course materials will I be receiving within my ITIL® 4 certification?

You will be getting the relevant assignments, case studies and pre-study materials. You can access everything on our LMS. Moreover, you will have the recorded sessions of all the classes you have attended, which you can refer to in case of any difficulty. 

Is it possible to record the ITIL®4 Foundation Training?

These ITIL®4 Foundation Training lessons would be recorded automatically on our LMS, as long as AXELOS agreed to it. Based on the permissions, you would also be able to watch the video recordings of the meetings for as long as you want.

When are the classes going to happen for this ITIL® Foundation Course?

You can choose weekday or weekend batches as per your requirement. To book a class contact our Learning consultant here:  +91 95133 93880/

How many CPDs do I get when I finish the ITIL® Foundation Certification course at StarAgile?

You will get 16 CPDs for finishing the ITIL® Foundation Course Online course. These can be used to get PMI® Inc. certification again.

Whom should I talk to about the ITIL® Online Course?

You can get in touch with the learning consultants, who will explain to you everything you need to know about the ITIL® Online course and any query you have related to it. 

Is the ITIL® certification only for IT students?

No, the ITIL® Certification course is not only for IT professionals, but people with an interest in scaling their service management skills can choose this course. 

ITIL Certification & Exam FAQ's

What is the Exam Pattern and Passing Score for ITIL® Certification?

To pass the exam, you must answer 26 questions(65%). 

Is the ITIL® 4 Certification Exam fee included in the ITIL® 4 Course fee?

Yes, the exam fee is included in the ITIL® 4 Course fee

Can I retake the ITIL® Foundation certification test if I fail?

Yes, you can retake the ITIL® Foundation Certification if you fail the exam. You need to submit your results' transcripts to request exam vouchers. 

Please note: the vouchers have a validity of 1 year and it is only applicable for web-based exams.

What should I do if I miss class of this ITIL® V4 Certification Course?

You can always watch the class recordings on our LMS if you miss a lesson.

How long does it take for the results of the ITIL® 4 foundation test to come out?

The final results are made public two business days after the candidate's answers are officially sent to us by the test supervisor. Should you have gotten an email from PeopleCert telling you that you need to do something, please make sure that you do it so that the test results can be sent to you.

Please keep in mind that your Official Results will not be made public if your page is missing information.

How do I get ready for the ITIL® Foundation exam?

If you want to pass the ITIL® 4 foundation test, here are some great tips and tricks:

Work on your skills more and more.

Give yourself time to understand what you're reading.

Get to know the parts for lifecycle and capability.

Remember the keywords.

How much does it cost to reschedule the exam for the ITIL® V4 Certification?

The cost of retaking an ITIL certification exam through Axelos may vary, but as of February 2023, Axelos charges $195 USD for an exam retake.

Does the voucher to take the exam again expire for the ITIL® V4 Certification Course?

There is usually a time limit on when you can take the retake test for the ITIL® Foundation course. This time limit is usually between a few months and a year after the first exam date.

What is the process of appearing for the ITIL Exam retake?

If you don't pass the exam the first time, you can try again by paying extra. The first try is already paid for with your course fee, but if you want to add a second attempt, you can buy another voucher at the same time.

To know more about it, please contact StarAgile team at:  +91 95133 93880

ITIL Additional FAQ's

What are the salary and job roles after doing ITIL® 4 Foundation Certification?

The various job roles after doing the ITIL® certification are: 

Help-Desk Analyst - 5-10LPA

Network- Specialist - 4-19LPA 

Network Analyst- 5-1-LPA 

Network Administrator- 2- 12LPA

IT Analyst - 8-20LPA 

Service Delivery Manager - 6-19LPA

Network Manager - 3-30LPA

IT Manager - 5-30 LPA

IT Project Manager - 5-30LPA

Senior Project Managers - 9- 38LPA 

IT Director  - 13LPA-99LPA 

The salary depends entirely on the years of experience you have.

Can I talk to the trainers during the classes for the ITIL® V4 Certification?

Yes, you'll be able to talk to trainers and other students directly during the sessions. This will create a collaborative and interactive learning atmosphere.


How do I make my ITIL® Digital Badge valid again?

For the badge to be good for another year, the candidate must earn at least 20 CPD hours.

How do I get a digital badge for ITIL®?

If you achieve the CPD requirements, you can get the ITIL® Digital Badge. The digital badge is given out as soon as the standards are met. It works until the subscription runs out.

Why would you want to sign up for My AXELOS?

Here are the main reasons why you should sign up for My AXELOS:

Resources you can trust: The most reliable tools can be found at AXELOS. To help you advance your job, they offer everything from publications and methods to tools. All of these can be reached with just a few clicks, which is great.

Updates Often: The subscription lets you know what's going on in the business regularly.

Advice from experts: They offer pros with a lot of experience. This gives the students a chance to learn from the best in the business.

Proof of existence: Anyone who gets the digital badge can show that they are skilled and knowledgeable in the area. Also, ITIL requires that you keep learning new things, which is why the student has to do CPD (continuing professional development) tasks every year to keep the badge.


How much does it cost to be a member of AXELOS?

The AXELOS registration fee is $74.74 per year.

What is My AXELOS?

My AXELOS is made to give workers the latest information on best practices and publications. There is an online subscription that gives trainees access to the best methods offered by ITIL® to help them understand and improve their skills. The online material subscription gives students all the resources and tools they need to improve their careers, which helps them understand the ideas better. In the end, My AXELOS is where you can find everything, such as the latest updates, the best ways to do things, and your digital awards.

How long do I have to use the Self-Paced Learning materials for the ITIL® Certification Course?

You will always be able to access all of the Self-Paced Learning materials, such as videos, tests, quizzes, ebooks/case studies, and more.

Who will be my instructors in this ITIL® V4 Certification?

At StarAgile, we hire instructors with 15+ years of experience in the industry to get you the best quality education. The instructors are: 

Master in ITIL® and have expertise in leading, applying, and coaching the skills. 

Highly skilled in ITSM 

Instructors practising in the IT industry 

Are ITIL® Certifications Worth in 2024?

ITIL Certifications are valuable in 2024 because they provide participants with global recognition, bring value to the firm, and assist in staying current with the latest developments. Furthermore, obtaining ITIL® certifications can lead to a variety of work opportunities. 

What are the different levels of the ITIL® Course?

ITIL® Foundation is the first level of certification in ITIL®. It teaches you the basics of the ideas, terms, and processes used in ITIL®.

ITIL® Practitioner: This certification is all about using and adapting ITIL® concepts in the real world. This document tells you how to use ITIL® techniques in your business.

Stage 2 of ITIL®: There are two tracks in this level: Service Lifecycle and Service Capability. Several modules in each stream cover different ITIL® techniques, such as Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

ITIL® Expert: To get this certification, people must pass the Managing Across the Lifecycle (MALC) test and earn credits from the ITIL® Intermediate modules. It shows that you have a deep knowledge of the ITIL® framework and how to use it.

As an ITIL® Master, you've reached the top level of qualification. The people who want to get it have to show that they can use ITIL® ideas in the real world and solve difficult problems. To get this certification, candidates must submit a plan and do well in an interview.

What’s new in ITIL® 4?

We are living through the "Fourth Industrial Revolution," a time of unimaginable change that has made the world faster-paced and more complicated. To win, businesses need to be more flexible, better able to adapt what they do, and ready to try new ways of working. These are problems that organizations face, and the ITIL® 4 framework helps them connect and align them. This is important for ITSM workers and other professionals who work in the digital world.

What kinds of things does the ITIL® Foundation Course Online test cover?

The ITIL® Foundation test covers a lot of ground in the lifecycle of IT service management. The main things that are talked about are:

A Look at ITIL® and Service Management: The ITIL® online course teaches people the basic ideas of understanding ITIL® and Service Management: The course introduces participants to the fundamental concepts of the ITIL® framework. It highlights the critical role of IT services in achieving business objectives and how ITSM facilitates effective service delivery.

Exploring the Four Dimensions of Service Management: This section delves into the intricate nature of service management. It breaks down the four core dimensions and examines their collective impact on service delivery.

Components of the Service Value System: Here, the course offers an in-depth look at the service value system, discussing the various elements that collaborate to deliver exceptional service value.

Insights from Lean, Agile, and DevOps: Beyond the basic principles of ITSM, the exam also touches on the foundational concepts of methodologies like Lean, Agile, and DevOps, showcasing their relevance and application in the ITSM context.

What is the ITIL® structure made up of?

Five books make up the ITIL® structure. Each one covers a different part of the IT service lifecycle. They give clear, useful instructions for making, planning, and improving methods for developing products or services.

Service Strategy, Service Transition, Service Design, Service Operations, and Continual Service Improvements are the five books.

How do I keep my ITIL® license up to date for the ITIL® V4 Training Course?

As of January 1, 2023, ITIL® 4 Foundation certification will only be good for three years if it is not renewed. There are three main ways to keep your qualified status:

Either you can take the ITIL® exam again before the certificate expires or gain more certifications before the expiration date. All of the certifications in the suite will have their renewal dates changed immediately.

Leverage the MyAxelos membership platform for tracking your professional advancement by accruing and documenting 20 Continuous Professional Development (CPD) points annually, over three consecutive years. These points should be distributed across various CPD categories. 

Does having an ITIL® Certification give you an edge over other people?

Yes, having an ITIL® license does give you an edge over other people in the same field.

Can getting an ITIL® license help you get more important jobs?

Yes, getting certified in ITIL® can help you get better jobs by showing that you know how to handle IT services well. People with the ITIL® certification are often hired as IT service managers, service delivery managers, IT project managers, and IT advisors. The candidate's knowledge of best practices for providing high-quality IT services that are in line with business goals is acknowledged by these qualifications. People who are certified in ITIL® are better able to streamline processes, make services more efficient, and help a company grow. Certified workers also have the knowledge and skills to lead successful IT projects, so they are more likely to be considered for promotions and leadership roles.

A fee of USD 60 will be charged if the test needs to be rescheduled from 48 hours to 4 hours before it starts, plus any taxes that may be due. There is a fee of USD 120 after that time.

Whom should I talk to about the ITIL® Online Course?

You can get in touch with the learning consultants, who will explain to you everything you need to know about the ITIL® Online course and any query you have related to it. 

What are the different fields that value ITIL® certification?

ITIL® certification is very valuable in many fields, such as IT services, telecommunications, banking, healthcare, government, and education. IT infrastructure is very important for these businesses to provide services quickly and correctly. People in these fields want to hire ITIL®-certified workers because they bring a structured approach to IT service management that makes sure it fits with business goals, follows the rules, and makes the best use of resources.

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