How Scrum Team Deal with Non-Functional Requirements?

Managing Non-Functional requirements (NFRs) in the Scrum framework requires attention to ensure the system excels in core functionalities. To explain ‘how should a scrum team deal with non-functional requirements’, let me share my experience. As a part of the Scrum team, I realised that incorporating NFRs into our framework is crucial for enhancing the quality of our product and ensuring user satisfaction. These requirements encompass areas like performance, security, user experience, reliability and scalability, all vital for delivering a top notch system. NFRs are prioritised by teams to ensure that the product is developed under technical standards and it can easily adapt to the user requirements. Now I’m stating my personal experience to explain the process. 

What are Non-Functional Requirements (NFRs)

If I explain, the requirements that outline a system’s operations and limitations on how it will work are called Non-Functional Requirements (NFRs). Through my journey, I grasped that these requirements differ from functional requirements which outline specific behaviours or functions. Important NFR components include performance, security, reliability, scalability, and usability. These factors guarantee that our system meets operational standards, caters to user preferences, and adjusts efficiently to evolving requirements. 

For example, performance NFRs might specify response times, while security NFRs could detail encryption protocols and authentication methods. Usability requirements aim to enhance user experience by ensuring the system is easy to use, while reliability goals might establish downtime limits. Scalability requirements address how well the system can handle increased user and data load. These factors are crucial for ensuring smooth system operation in scenarios, enhancing user satisfaction, and maintaining system integrity. 

With my years of experience, I can say it is salient to understand ‘how should a scrum team deal with non-functional requirements’ as they are a pivotal part of system processes. 

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Importance of Addressing NFRs in Scrum

Let me explain from my perspective, it's crucial to address Non-functional requirements (NFRs) in Scrum to evaluate ‘how should a scrum team deal with non-functional requirements’. 

One of the key reasons is that NFR for scrum teams help maintain high-quality standards for our system. To ensure that our final product operates effectively and provides a seamless and friendly experience to users, we consider all the aspects of NFRs.

User satisfaction and overall experience are notably enhanced by integrating NFRs into our sprint planning and backlog refinement procedures. For instance, when we specify acceptable response times or encryption protocols as part of our NFRs, we directly impact how users interact with and trust our system. This attention to detail in NFRs helps us build a robust system that performs well under varying conditions and maintains high availability, thereby enhancing overall user satisfaction.

Let me explain, NFRs play a direct role in enhancing system performance and dependability. We use the performance metrics and reliability targets to detect bottlenecks early in the development process and address them proactively. This proactive strategy not only enhances the performance of the system but also ensures its reliability, leading to minimal downtime and consistent functionality.

Considering scalability and maintainability through NFR for scrum teams is crucial for accommodating future growth and changes. Scalability criteria assist in designing the system to manage increased workloads and expand user bases without sacrificing performance. Similarly, focusing on maintainability guarantees that the system remains manageable and adaptable as new features are introduced or modifications are implemented.

Remember that adhering to legal and regulatory standards through NFRs is vital in industries with strict compliance regulations. By integrating compliance prerequisites into our NFRs, we guarantee that our system fulfils all obligations, safeguarding both users and the organisation.

In a nutshell, dealing with non-functional requirements in Scrum goes further than just meeting criteria, it involves providing a high-quality product that excites users, functions dependably, grows effectively and follows regulatory standards. This thorough strategy guarantees that our development efforts are closely linked to business goals while maintaining the integrity and user-friendliness of the system.

Also Read: Scrum Master vs Product Owner

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Types of NFRs

There are different types of NFR for scrum teams. I believe it’s crucial to know their significance to deliver a successful product. But it is also important to understand their types to know ‘how should a scrum team deal with non-functional requirements’. From my experience, let me explain the types of NFRs and why they matter:

1. Performance

This type of NFR determines how swiftly the system reacts to user actions or processes data. See, this is about ensuring that the system operates efficiently under load conditions. For instance, let’s say to provide a responsive user experience, we might need to mention that the webpage loads within 2 seconds. 

2. Security

Every system requires security from unauthorised access. NFRs are essential for securing systems from such access and ensure privacy, consistency, and accessibility of data. Our team prioritises security practices like cutting-edge encryption methods, varied authentication processes, and detailed access permissions. I would say these steps are essential for meeting the needs of safeguarding our system and upholding reliability in managing data.

3. Usability 

Usability NFRs concentrate on how user-friendly and intuitive the system is for end users. This encompasses aspects like user interface design, navigation ease, and accessibility features. For instance, we will be making sure our application is user-friendly for individuals with disabilities and aligns with usability standards.

4. Reliability

Reliability NFRs guarantee that the system functions consistently and dependably under the circumstances. Well this involves aspects like fault tolerance, error management, and overall system stability. To minimise the disruption and downtime, we should collaborate with the team to set the mandate for the system to maintain 99.00% uptime. 

5. Scalability

Maintaining scalability is salient to assure that the system performs without getting impacted from user traffic and manages workloads. Now this type involves designing the architecture to support scaling up or out as needed. For instance, I would say our system should be able to manage a 50% surge in users during peak hours without any drop in performance.

I strongly believe in Scrum methodology, it's important to identify and prioritise these functional requirements (NFRs) early on in the project, possibly during Sprint 0 or Sprint Planning, or they impact the Definition of Done for each user story. You can assure this by integrating these requirements into your sprint objectives and backlog refinement process, and guarantee that they are consistently addressed and validated throughout development. This approach is important to deliver software that's not just functional but resilient and high-quality, meeting both user expectations and operational demands.

Also Read: Scrum Master Career

Challenges Faced by Scrum Teams Due to NFRs

‘How should a scrum team deal with non-functional requirements’ is an important question for any Scrum team and Non-Functional Requirements. From my experience, I would say the Scrum team comes with its share of challenges when it comes to handling Non-Functional Requirements (NFRs). Let me explain some of the challenges to you:

1. Ambiguity

NFRs like performance and security can be tricky to pin down and quantify, often leading to confusion among team members and stakeholders. So it's crucial to establish definitions from the start for any team.

2. Prioritisation 

Balancing NFRs alongside functional requirements is key. While functional features are at the heart of your product, overlooking NFRs can result in issues launching. By collaborating with product owners to prioritise effectively ensures you hit the benchmarks without sacrificing functionality.

3. Integration 

I saw it in my team that incorporating NFRs into sprint cycles poses its set of challenges. Unlike user stories, NFRs may extend over sprints requiring planning to prevent disruptions in delivering functionalities. This could involve dedicating sprints or integrating NFR criteria into acceptance standards.

4. Verification

I experienced that testing NFR elements such as performance and security demands tools and strategies that may require resources. I would say, having efficient testing frameworks in place is vital for validating these requirements within sprint deadlines.

5. Communication

I assure you, effective communication plays a pivotal role in making sure that all team members grasp the details and business impacts related to non-functional requirements (NFRs). This mutual understanding fosters a unified team spirit centred on improving product quality and customer happiness. By coordinating your work to tackle both non-functional and functional aspects thoroughly, the goal becomes to produce a polished product that not just meets technical standards but also surpasses user anticipations with smooth performance and improved dependability.

Strategies for Dealing with Non-Functional Requirements

For the success of any team, it is necessary to handle Non-Functional Requirements (NFRs). Here are some strategies that my team used to address them:

1. Collaborative Approach

In simple words, it is to engage everyone from the team members such as developers, testers and stakeholders in the discussions about Non-Functional Requirements (NFRs) from the start to the end. For instance, to allow everyone to join and identify NFRs, I used to host meetings and workshops

2. Prioritisation Methods

In this strategy, We employ methodologies like MoSCoW (Must have Should have Could have Won't have) to prioritise NFRs alongside requirements. For example, at the commencement of each sprint, I conduct prioritisation meetings to classify NFRs based on their significance and immediacy. This guarantees that crucial NFRs are dealt with early in our development process.

3. Integration into User Stories

In this strategy, you convert NFRs into specific acceptance criteria within user stories to ensure they are explicitly addressed during development. For instance, for a user story related to a login feature, I used to include performance criteria such as "must authenticate within 2 seconds." This will help make NFRs actionable and measurable within our agile software development process.

4. Sprint Planning and Review

For this strategy, you have to incorporate NFRs into your sprint planning and review meetings to monitor progress and make necessary adjustments. For instance, in our sprint backlog, I used to make sure to cover tasks like performance testing, security audits, and other activities specific to Non-Functional Requirements (NFRs). It's crucial to assess and validate NFRs throughout every stage of the development process.

By following these methods, you can ensure you don't overlook or undervalue the significance of functional requirements. Instead, they play a role in our development journey, enhancing the quality, performance, and user experience of the end product.

Example of Successful NFR Management in Scrum Teams

During one of my projects, my team worked on creating a financial application. We managed NRFs by including them in our user stories and regularly reviewed them to ensure NFR compliance. By utilising software testing tools to keep track of performance and security metrics, we were able to maintain standards for speed, security, and usability. This proactive method helped us deliver an application that met user needs effectively, resulting in increased satisfaction and trust among users.

Conclusion

Managing Non-Functional Requirements (NFRs) effectively is essential for creating software within the Scrum framework. By including NFRs in sprint planning, focusing on them along with functional requirements, and using a collaborative approach, teams can achieve high-quality results. Systematically addressing performance, security, usability, reliability, and scalability aspects enhances user satisfaction and system integrity. You can say, dealing with challenges like ambiguity and prioritisation requires definitions and strategic planning. This comprehensive approach guarantees that Scrum teams deliver functional and robust products, secure yet user friendly, ultimately contributing to the project's success. Well it is important to know that a Scrum Master with CSM certification in such cases can be proven helpful for scrum teams to address and manage Non-Functional Requirements.  

FAQ

1. When Should Non-Functional Requirements Be Addressed?

Non-Functional Requirements should be addressed from the start to the end of the project for the team’s success. 

2. Who Is Responsible for Identifying Non-Functional Requirements?

All members of the parties are responsible for identifying NFRs. This includes developers, testers, analysts, and product owners. 

3. How Should Non-Functional Requirements Be Prioritised?

By using methods like MoSCoW. Involving team members into the decision-making process effectively helps to balance Non-Requirements with functional ones.

4. What Role Does Continuous Integration and Continuous Deployment (CI/CD) Play in Addressing NFRs?

CI/CD sports testing and monitoring of aspects like performance and security which is a crucial role for addressing Non-Functional Requirements. This allows issues to get dedicated and  resolved instantly.