How to Become a Product Manager Without Technical Background

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Dec 20, 2023

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Have you ever dreamed of becoming a product manager in the tech world, but thought your lack of technical skills was a barrier? Think again! In this blog, we'll show you how to break into the exciting field of product management, even if you're not a tech expert. We'll guide you through the skills and strategies you need to succeed in this role.

Who is a Product Manager?

A Product Manager, often referred to as a PM, is a key figure in the world of product development. They play a pivotal role in turning an idea into a real product, one that customers will love. You can think of them as the conductors of an orchestra, orchestrating a harmonious collaboration between different teams to create a product that meets both business and customer needs.

What Does a Product Manager Do?

Product Managers wear multiple hats, and  responsibilities can vary from one company to another. However, there are some common tasks that most Product Managers handle:

1. Defining the Product Vision:

A Product Manager is responsible for defining what the product will be and the problem it aims to solve. They set the product's direction, aligning it with the company's goals.

2. Customer Research:

PMs need to understand the customer inside and out. They conduct market research, surveys, and interviews to grasp the needs, preferences, and pain points of the target audience.

3. Creating a Product Roadmap:

Product Managers build a roadmap that outlines what features and improvements the product will see in the future. This roadmap serves as a guide for the development team.

4. Prioritizing Features:

With limited time and resources, not everything can be done at once. Product Managers must prioritize features and decide what should be developed first based on customer needs and business objectives.

5. Working with Cross-functional Teams:

PMs collaborate with different departments such as engineering, design, marketing, and sales to ensure that everyone is on the same page and working towards a common goal.

6. User Stories and Requirements:

They create user stories and detailed product requirements to guide the development process. These documents provide clarity to the development team about what needs to be built.

7. Testing and Feedback:

Product Managers continuously test the product and gather feedback from users. This helps in identifying issues, making improvements, and ensuring the product remains relevant.

8. Decision-making:

PMs are decision-makers. They make tough calls on what features to prioritize, whether to pivot the product's direction and when to release new updates.

How to Become a Product Manager Without Technical Background?

There's a common myth that a Product Manager needs a deep technical background. While it can be an advantage in some cases, it's not a strict requirement. Here's why:

1. Focus on the Customer:

The primary role of a Product Manager is to understand and advocate for the customer. While technical knowledge can be helpful, the ability to empathize with the user is equally, if not more, important.

2. Cross-functional Collaboration:

PMs are like bridges between different teams, ensuring that the product aligns with the business strategy and meets customer needs. Effective communication and collaboration skills are critical, often more so than technical expertise.

3. Learn as You Go:

Many successful Product Managers come from non-technical backgrounds. They learn on the job, acquiring technical knowledge as they go. What's more important is the ability to learn quickly and adapt.

4. Diverse Perspectives:

Having Product Managers with diverse backgrounds can be a strength. They can bring fresh perspectives and insights that a purely technical perspective might miss.

5. Technical Team Support:

While PMs may not be deeply technical, they work closely with technical teams (engineers, developers, etc.). The technical expertise resides in these teams, and the PM's role is to ensure that it's harnessed effectively.

Building Your Skills: Communication and Collaboration

In the ever-evolving landscape of work, there are certain skills that never go out of style, and two of these timeless gems are Communication and Collaboration. They form the bedrock of effective teamwork and personal growth in the professional realm.

1. Communication and Collaboration: The Dynamic Duo

Communication is more than just talking and sending emails; it's about understanding and being understood. Clear, effective communication is a catalyst for problem-solving and decision-making. Whether it's explaining a complex concept to a colleague or presenting your ideas to a client, the ability to convey your thoughts with clarity is invaluable.

Collaboration, on the other hand, is the art of working together to achieve a common goal. It's about recognizing the strengths and perspectives of team members and combining them to create something greater than the sum of its parts. Successful collaboration hinges on open communication, trust, and a shared vision.

2. Data Literacy and Soft Skills

In a world where data is king, data literacy is a skill you can't afford to ignore. It's not just about crunching numbers; it's about understanding what the data means, its implications, and how it can inform decision-making. Data literacy allows you to navigate the sea of information, separating valuable insights from noise.

On the flip side, soft skills are the personal qualities that make you great to work with. These include empathy, adaptability, problem-solving, and emotional intelligence. While they may not come with certificates, they're the glue that holds teams together and fosters a positive work environment.

3. Networking and Learning

Your professional journey is not a solo expedition; it's a team effort, and your network is your crew. Networking is about making meaningful connections, and it's a potent tool for both personal and career growth.

Effective networking isn't about collecting business cards or LinkedIn connections like trading cards. It's about building genuine relationships. Attend industry events, join professional groups, and engage in conversations. Offer help and support where you can, and you'll find that the favour is often returned when you need it most.

4. Finding Educational Resources

Learning is a lifelong journey, and it doesn't stop after formal education. In today's digital age, educational resources are abundant and easily accessible.

Don't forget the power of books. They've been a source of knowledge and inspiration for centuries. Libraries, both physical and digital, are treasure troves of wisdom. Remember that finding educational resources isn't about consuming content but about gaining knowledge and applying it in your life and work.

5. Networking and Learning: Finding Balance

Your network and your learning journey are closely intertwined. Through your network, you can discover valuable educational resources, and your learning experiences can expand your network. It's a beautiful cycle of growth

As you explore new avenues of knowledge, share your insights with your network. Write articles, give presentations, or simply engage in conversations on topics that interest you. This not only enhances your own understanding but also positions you as a knowledgeable and valuable member of your professional community.

6. A Holistic Approach

Building your skills and expanding your network go hand in hand. The best results come from a holistic approach that embraces communication, collaboration, data literacy, and soft skills, all while leveraging the power of networking and learning. These skills and strategies are the keys to unlocking personal and professional growth in an ever-changing world.


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Creating Your Path

In project management, forging your unique path is essential. It's not just about following the crowd but about identifying your goals and building a roadmap to achieve them. Here's how to create your own journey:

1. Set Clear Goals: The first step is to define your career goals. Ask yourself where you want to be in the next 1 year, 5 years, or even a decade. Having a clear vision of your destination helps you map out the route.

2. Learn and Certify: Invest in your education. Gain the necessary skills and certifications that align with your career objectives. Whether it's project management courses or industry-specific knowledge, continuous learning is key.

3. Networking: Establishing a strong professional network is invaluable. Attend industry events, connect with peers, and make use of LinkedIn. Networking can open doors to opportunities you might never have stumbled upon otherwise.

4. Personal Brand: Cultivate your personal brand. Online presence matters. Share your thoughts on industry trends through blogs or social media. A strong online presence can make you stand out.

5. Mentorship: Seek out mentors who can guide you along your path. Learn from their experiences, gain insights, and benefit from their advice. A mentor can be an incredible asset in your journey.

Crafting Your Resume and Preparing for Interviews:

A well-crafted resume and effective interview preparation can be the keys to opening the doors to your dream job. Here's how to do it:

1. Tailor Your Resume: Customize your resume for each job application. Highlight relevant skills, experiences, and achievements. Make it clear to the hiring manager that you are the perfect fit.

2. Soft Skills Matter: Don't underestimate the importance of soft skills. Project managers need strong communication, leadership, and problem-solving skills. Showcase these on your resume and during interviews.

3. Interview Practice: Rehearse your interview responses. Anticipate common questions and have concise, compelling answers ready. Confidence and clarity can leave a lasting impression.

4. Research the Company: Before the interview, research the company. Understand its culture, values, and projects. This will help you tailor your responses to align with the organization's goals.

5. Ask Questions: Interviews are a two-way street. Don't forget to ask questions about the company and the role. It shows your interest and helps you assess if the company is the right fit for you.

Thriving as a Non-Technical PM

Once you've secured your non-technical project management role, the journey isn't over. It's essential to keep growing and thriving. Here are some strategies:

1. Continuous Learning: Project management is a dynamic field. Stay updated with the latest trends, tools, and methodologies. Attend workshops and webinars to keep your skills sharp.

2. Feedback and Adaptation: Seek feedback from your team and stakeholders. Use constructive criticism as a stepping stone for improvement. Being adaptable and willing to learn from your mistakes is key to success.

3. Time Management: Effective time management is crucial. Invest in tools and techniques that help you stay organized and meet deadlines consistently.

4. Embrace Challenges: Don't shy away from challenging projects. Embrace them as opportunities for growth. Overcoming obstacles and achieving success in complex situations can be immensely rewarding

5. Leadership Development: Focus on developing your leadership skills. Being a strong leader is often the key to successful project management, and it's not limited to technical knowledge.

Also Read: Benefits of SAFe Training for a Product Owner / Manager


Your path to becoming a successful Product Manager without a technical background is paved with determination, continuous learning, and the right certifications. The SAFe POPM and POPM certifications serve as invaluable tools to equip you with the skills and knowledge you need to excel in this dynamic and rewarding role. Whether you're just starting or seeking to enhance your product management career, these certifications can open doors to a world of possibilities. So, take the first step towards unlocking your success today!

As we've explored, obtaining a SAFe Product Owner certification (SAFe PO/PM) or a Product Owner/Product Manager (POPM) certification can be your guiding star on this journey. These certifications provide a strong foundation and equip you with the necessary skills to excel in this dynamic role. SAFe POPM and POPM certifications empower you with knowledge of Agile methodologies, lean practices, and effective product management techniques. They are your keys to unlocking success, even if your background isn't steeped in technical expertise.

But, before we wrap up, let's address some common questions you might have:


Is a technical background essential for a career in product management?

No, a technical background is not essential. Strong communication, analytical, and leadership skills are often more critical. Certifications like SAFe POPM and POPM can bridge the knowledge gap.

What's the difference between SAFe POPM and POPM certification?

SAFe POPM focuses on Agile principles at scale, while POPM offers a broader product management scope. Choose based on your career goals and the demands of your target role.

Can I switch from a technical role to a Product Manager role without prior experience?

Yes, it's possible. Highlight transferable skills on your resume and consider taking on smaller product-related responsibilities in your current role to gain experience.

Are these certifications suitable for entry-level professionals?

Yes, both SAFe POPM and POPM certifications are suitable for entry-level professionals. They provide fundamental knowledge to kickstart your career.

What are the career prospects after obtaining these certifications?

The career prospects are promising. Certified Product Managers are in demand across various industries, and opportunities for growth are abundant.

Do these certifications require technical prerequisites?

No, neither certification mandates technical prerequisites. They are designed to be accessible to individuals from various backgrounds.

How can I prepare for the certification exams?

Prepare thoroughly by studying the certification guides, attending training courses, and practising with sample questions. Real-world experience can also be valuable.

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