Steps To Create an Issue In JIRA

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Steps To Create an Issue In JIRA

Learn how to create issues in JIRA. Read types of JIRA Issues & who can create an issue in JIRA.
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Published on
Aug 1, 2022
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7518
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15 Mins
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Jira, Atlassian's collaboration platform for problem-and-project tracking, is well known worldwide among agile teams. While Jira's original goal was to monitor issues, bugs, and other issues in mobile and software apps, many teams found that Jira could be used for planning, organising, and reporting. 

Teams utilise issues in Jira to keep track of specific tasks that need to be finished. An issue may be a project task, a helpdesk ticket, a leave request form, etc., depending on how your team uses Jira. Issues in Jira Software generally stand in for things like substantial features, user requirements, and programming errors.

Atlassian's Jira is a problem-and-project management tool. Jira is currently the most popular software development platform among agile teams, and as agile adoption grows, more organisations are implementing Jira. Its rapid adoption is fuelled by a recent wave of companies abandoning legacy ALM solutions.

Who Can Create An Issue In Jira?

To create an issue in JIRA, the user should have Create Issue permission in the project. Admin can add/remove the permission.

Types of Jira Issues:

The Create Issue form's fields are described below.

Type of Issue

Description

Priority

Issue creators can set the issue's resolution priority as High, Medium, Low, or Lowest.

Labels

Similar to tags: they aid in weeding out particular kinds of problems.

Linked Issue

Issues That Are Related: These issues are related because they are either dependent upon this issue or this issue is dependent upon them. Dropdown menu options include "block," "is blocked by," "duplicate," "clone," etc.

Issue

The user can link an issue by typing its ID or a summary of related issues in a separate area.

Assignee

The person in charge of resolving this issue is known as the assignee. The problem author can enter the name of the assignee.

Epic Link

If the issue fits within any of those categories, the issue creator may include an epic link.

Sprint

The user can specify which sprint this problem belongs to and when it has to be fixed.

How to Create an Issue in Jira

Project management tools bring extreme transparency and help companies to meet specific goals with utmost agility and flexibility. IT developers can upskill themselves with an advanced JIRA Certification for clear vision.

In this blog, we've compiled relevant topics one might require an understanding of while working with the Jira platform. The components of the project are the problem. A task acts as a work package that progresses through each workflow in the project until the work is completed. Issues may include subtasks that can be individually assigned and tracked. You can also control problem-level security to limit problems to the selection of team members.

Also Read: What is a Work Package in Project Management?

Create an Issue

  • Select Create. 

  • Enter a summary of the issue. 

  • Populate the attached fields for the issue.

    • Optional: You can configure fields in the settings and turn the required fields on or off. The selected fields will be displayed next time you create an issue. 

    • Optional: To create issues that are of a similar type, use the creator, another checkbox. Some fields may already be filled in based on your prior issue history. 

  • Create the issue once you have completed it. 

  • Newly created issues will be ordered first, except in the following cases: 

    • When you have selected a specific issue in that case, the issue created will be created just below that selected issue.  

    • You mentioned a sprint when you created the question. The question is created at the end of the sprint. 

  • You can use inline issue creation in the backlog to quickly create issues.

Issue priority tag to Issues

The team can see which issues to work on next by sorting your issues according to priority. Navigate to your backlog or board and click-and-drag your issues into priority order to rank them. Here are several instances where you might use this strategy:

In a Scrum project, you might rank the issues in your backlog before including the first 10 (or as many items the team can finish) in the sprint while planning your next iteration.

When using a Kanban template, you might order the issues in the To-Do column and instruct team members to move an issue down the list as they complete additional tasks. The To Do column will require ongoing updates as priorities change under this strategy.

Jira, Atlassian's collaboration platform for problem-and-project tracking, is well known worldwide among agile teams. While Jira's original goal was to monitor issues, bugs, and other issues in mobile and software apps, many teams found that Jira could be used for planning, organising, and reporting. 

Teams utilise issues in Jira to keep track of specific tasks that need to be finished. An issue may be a project task, a helpdesk ticket, a leave request form, etc., depending on how your team uses Jira. Issues in Jira Software generally stand in for things like substantial features, user requirements, and programming errors.

Atlassian's Jira is a problem-and-project management tool. Jira is currently the most popular software development platform among agile teams, and as agile adoption grows, more organisations are implementing Jira. Its rapid adoption is fuelled by a recent wave of companies abandoning legacy ALM solutions.

Who Can Create An Issue In Jira?

To create an issue in JIRA, the user should have Create Issue permission in the project. Admin can add/remove the permission.

Types of Jira Issues:

The Create Issue form's fields are described below.

Type of Issue

Description

Priority

Issue creators can set the issue's resolution priority as High, Medium, Low, or Lowest.

Labels

Similar to tags: they aid in weeding out particular kinds of problems.

Linked Issue

Issues That Are Related: These issues are related because they are either dependent upon this issue or this issue is dependent upon them. Dropdown menu options include "block," "is blocked by," "duplicate," "clone," etc.

Issue

The user can link an issue by typing its ID or a summary of related issues in a separate area.

Assignee

The person in charge of resolving this issue is known as the assignee. The problem author can enter the name of the assignee.

Epic Link

If the issue fits within any of those categories, the issue creator may include an epic link.

Sprint

The user can specify which sprint this problem belongs to and when it has to be fixed.

How to Create an Issue in Jira

Project management tools bring extreme transparency and help companies to meet specific goals with utmost agility and flexibility. IT developers can upskill themselves with an advanced JIRA Certification for clear vision.

In this blog, we've compiled relevant topics one might require an understanding of while working with the Jira platform. The components of the project are the problem. A task acts as a work package that progresses through each workflow in the project until the work is completed. Issues may include subtasks that can be individually assigned and tracked. You can also control problem-level security to limit problems to the selection of team members.

Also Read: What is a Work Package in Project Management?

Create an Issue

  • Select Create. 

  • Enter a summary of the issue. 

  • Populate the attached fields for the issue.

    • Optional: You can configure fields in the settings and turn the required fields on or off. The selected fields will be displayed next time you create an issue. 

    • Optional: To create issues that are of a similar type, use the creator, another checkbox. Some fields may already be filled in based on your prior issue history. 

  • Create the issue once you have completed it. 

  • Newly created issues will be ordered first, except in the following cases: 

    • When you have selected a specific issue in that case, the issue created will be created just below that selected issue.  

    • You mentioned a sprint when you created the question. The question is created at the end of the sprint. 

  • You can use inline issue creation in the backlog to quickly create issues.

Issue priority tag to Issues

The team can see which issues to work on next by sorting your issues according to priority. Navigate to your backlog or board and click-and-drag your issues into priority order to rank them. Here are several instances where you might use this strategy:

In a Scrum project, you might rank the issues in your backlog before including the first 10 (or as many items the team can finish) in the sprint while planning your next iteration.

When using a Kanban template, you might order the issues in the To-Do column and instruct team members to move an issue down the list as they complete additional tasks. The To Do column will require ongoing updates as priorities change under this strategy.

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About Author
Narasimha Reddy Bommaka

CEO of StarAgile, CST

Certified Scrum Trainer (CST) with Scrum Alliance. Trained more than 10,000+ professionals on Scrum, Agile and helped hundreds of teams across many organisations like Microsoft, Capgemini, Thomson Reuters, KPMG, Sungard Availability Services, Knorr Bremse, Quinnox, PFS, Knorr Bremse, Honeywell, MicroFocus, SCB and SLK adopt/improve Agile mindset/implementation

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