Project Quality Plan : Meaning, Needs, Elements and Template

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Jan 08, 2024

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What Is Project Quality Plan?

To build a project quality plan, the team leader must first determine the proposal's quality standards, which norms they are obligated to follow, and under what manner. After each project's execution, something is delivered. When the planning process starts, the program management team and the client collaborate to determine the organization's goal, outputs, and completion timeframes. Several project deliverables occur during the course of the project's execution. All of these deliverables must follow specific quality requirements and client specifications.

Every such delivery should also be confirmed and authenticated before receipt of a customer order. Whenever it comes to performance, it is not just the delivery quality that matters. Additionally, the procedures or activities that result in deliverables should adhere to particular quality standards.

To handle all of the program's quality needs, criteria, and quality management systems, the company can develop a document called the 'project quality plan.' This plan serves as the development's performance standard, and all decision-makers should adhere to it.

Undoubtedly, quality plans project management makes revisions in the same way that the master project plan does.

project quality plan

Need For Quality Plan in Project Management

Managers evaluate quality control back with the rest of the program's planning, affecting costs, timelines, and other variables. A project's outcome is more likely to be unsatisfactory if adequate planning is not performed.

1. Establishes Standards 

The planning process establishes a framework of what would be analyzed, the parameters that will evaluate the program's success, and the methods by which those objectives will be completed from start to finish. As PMP certification training emphasizes, the project's scope is typically characterized by the exact objectives and outcomes wherein the team leader is liable. Quality assurance systems, including audits, product testing, peer review, or other procedures, should be designed and executed. A project might be derailed if different people have different ideas about what constitutes an excellent result.

2. Process for Smart Planning Phase 

Quality plans, except for very short-term initiatives, should incorporate benchmarks. These reference points measure work progress with previous work, industry best practices or other criteria and regularly evaluate results from the first development phase through the finished product.

As with other procedures, excellent planning must include precise, verifiable, agreed-upon, reasonable, and time-bound parameters. Such Strategic objectives can assist keep the project on track and help identify quality issues.

When one of the project activities involves outsourcing the production of essential components, one baseline can measure the amount of time spent evaluating each element at regular intervals. This will notify the team leader if the quality of material or craftsmanship degrades before incorporation into the finished product.

3. Appropriate Authority 

Quality assurance in the project planning should not specify which objectives are satisfied and who can fulfil them or who can verify the standards. This accountability helps decrease the chance that a project may fail to meet the client's requirements, remain within budget, or follow the timeframe. A quality checklist kept on the project manager's desk might be utilized as a reference. This can reduce the chances of unpleasant situations later in the project.

4. Cost Controlling 

The influence of the planning phase on costs is one of the most significant factors to consider. Performing a cost-benefit analysis identifies the impact of improvements on the result, allowing for an intelligent choice.

A construction that must stay fully operational during a flood can have differential performance criteria and pricing than a less restrictive design. These benchmarks may be required if the structure is placed in a flood zone. However, in arid regions, the value of these regulations may exceed the amount. A well-crafted plan can assist in identifying these variables.

A PMP course includes skill sets. It imparts essential knowledge of management procedures, tools, and approaches. It prepares you with core competencies and recent advancements in project planning. Furthermore, with work progress, you can use new procedures and strategies.

Also Read: Construction Project Manager Role

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List Of Information To Be Present In Project Quality Plan:

Quality assurance strategies should always be structured in such a way that they may be improved. This enables employees to provide feedback on ways to increase productivity and efficiency. Furthermore, the strategy should be inspected regularly by others, especially stakeholders, to verify that it is complete.

Typically, quality assurance strategies include thorough information on the following:

  • An assessment or presentation to the process that includes information on the program's history, purpose, scope, activities and requires a specific deadline.
  • The organizational framework lists all teammates, especially outsourcing companies.
  • Duties and qualities within each teammate need to perform stated duties.
  • Verification of work (who is accountable for completing a task and who is responsible for verifying the duties)
  • Vendor specifications (establish the minimum requirements for potential suppliers to negotiate on a project, like ISO 9001:2015.)
  • A list of trusted sources
  • Validating factors
  • Performance criteria and how progress will be tracked
  • Requirements for approval
  • Deadlines
  • A system for receiving feedback from internal and external stakeholders
  • Guidelines for quality management
  • Assessments
  • Training (general, job-specific, or refresher)
  • Preventive maintenance activities, as well as the individual(s) accountable for CAPA
  • Recommended remedial measures
  • Necessary notifications
  • Any references or information pertinent to the subject, such as work performance reports

Elements of Project Quality Plan Template:

A project quality plan template's elements may vary depending on the enterprise and the program. However, many features are fundamental to all qualified plans.

1. Quality Control Procedures and Policies 

The policies governing the quality assurance processes that must be adopted, the performance measures that must be implemented, and the continuous improvements that must be implemented are outlined.

2. Analyze the Cost-Benefit Relationship 

The program manager must develop business processes to give a cost-benefit analysis of the effective cost control processes to highlight the advantages of:

Substantial reduction in rework

Improved productivity

Deliverables must be of high quality and value.

etc., the variables would meet performance standards and their associated costs.

3. The Price of Quality 

This section provides the clients with specifics about the expected project lifecycle costs under quality assurance: highlighting the planned value in terms of

Conformity fee (Prevention costs, appraisal cost)

Costs of non-compliance (internal failure cost, external fail cost)

4. Metrics of Excellence 

This section will define the metrics that will be used to apply testing procedures. Developing best practices is critical for the project's efficiency and stability. The variables and authorized variables, including such accessibility (permissible: 98.95 percent), error rate (0.02 percent) and frequency, and budget management (cost overruns of 4%), all effectively govern and signal the program's condition to customers.

5. Guidelines for Product Quality 

The quality management controller provides a quality checklist of best practices to ensure that a specific set of tasks is executed systematically. These procedures are pretty beneficial for quality assurance.

6. Control Diagrams 

This is a graphic presentation used to illustrate the accuracy and reliability of a system. The project planner must define the boundaries and threshold parameters to alert them when the development's sustainability or performance is jeopardized. At what degrees, which is anticipated to assist, and so on, are being determined


Quality planning is a required document for all types of programs. As long as a program's purposes and objectives are clear, it should have a quality strategy to monitor performance and process quality. 

PMP certification follows stringent criteria. As such, passing this exam without substantial preparation is difficult. Additionally, PMP certification online training demands you to demonstrate mastery of the material's practical implications. 


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