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Key Features of CSM Training

  • 2 Days Classroom Training
  • Practical Knowledge with Role plays, Games, Case studies & Simulations
  • Training by experienced Scrum Alliance Certified Instructors (CSTs)
  • Scrum Alliance exam fee included
  • 16 PDUs and SEUs
  • Join 20+ Scrum WhatsApp groups
  • 2nd Day Scrum Alliance Exam & Certification
  • 2-year membership with Scrum Alliance
  • 100% Money Back guarantee

    StarAgile has trained more than 10,000+ professionals and we have 100% passing track record.

    In case any professional not able to clear the CSM examination, we will offer 100% refund absolutely within 7 working days.

Glimpse of StarAgile CSM Training's


  1. Eligibility criteria for CSM certification
    There is no specific education or experience required to get CSM certification. However, one must have basic knowledge about the scrum process. Also, they need to have the thirst to learn and implement a new process in software development. One should possess basic knowledge about a scrum team. These can be obtained by reading StarAgile pre-class reading material.
  1. Can someone take Scrum Master (CSM) certification without training
    No. 2-day 16 hour training program is mandatory to take the test. The training must be provided by a Certified Scrum Trainer from ScrumAlliance. 
  1. What is the Scrum Master (CSM) Certification cost/fees?
    There is no separate charges for certification. Training fee includes CSM certification cost too.
  1. What is the exam process for Scrum Master Certification?
    Once you decide to get CSM certification, then you need to attend a 2-day training program provided by a certified scrum trainer. Then a sample quiz must be taken to understand the level of training obtained. Then one must do some self-study before giving the actual Scrum Master (CSM) certification online exam. Upon completing the one-hour examination the results can be seen immediately.
  1. What is the weightage for Scrum Master (CSM) certification questions from each domain?
    The CSM exam will contain 50 questions with the percentage coverage on each domain as given below.
 CSM Domain  Topics Covered % of Questions in the test
 Scrum and Agile Manifesto values and Principles.
Scrum definition and connection with agile
 Scrum Theory The empirical process, 3 Pillars, Details about iterative and incremental characteristics  6%
 Scrum Values Five scrum values – How and Why 6%
 Scrum Team Importance, role, characteristics of the scrum team  20%
 Scrum Master Scrum master role, service to the organization and the product owner  22%
 Scrum Events Purpose of the sprint, sprint planning, daily scrum, sprint review, and sprint retrospective.  20%
 Scrum Artifacts Purpose of scrum artifacts, Product backlog, Sprint backlog, Definition of Done  20%
  1. What is the pattern for Scrum Master (CSM) Certification exam questions?
    Multiple choice online examination with 50 questions to be completed in 60 minutes. There are four versions with the same difficulty level questions. Not all will have to take the same questions.
  1. Is Scrum Master certification online or paper based exam?
    It is an online examination to be taken for one hour using a PC, Laptop, Tab and Mobile.
  1. What is the duration for the Scrum Master certification exam?
    The duration of the exam is for one hour. Within 3 months of completing the training, one must complete the online examination. In case the test window is closed by mistake it can be reopened. But when an internet connection is lost, then reach out to scrum alliance support team to request new test set up.
  1. Can I pause the Certified Scrum Master exam for some time and resume it later?
    Taking a break, pausing, or restarting the test is not allowed for any number of times. Skipping questions for answering later and bookmarking is also possible. You can reach out to any question until you click the submit button to complete the test. Even if you click submit button in haste, still it will show you a warning message and a chance to resume back to test.
  1. Is CSM Certification online and open book examination?
    CSM certification online and open book examination with 50 questions to be answered in 60 minutes.
  1. How much is the exam cost/fees for Scrum Master (CSM) certification?
    Exam fee is included in training cost. However, the 2-day training is mandate in order to qualify for CSM examination
  1. What is the passing score for Scrum Master (CSM) certification?
    74% is the minimum score to pass the exam. Which means you need to answer at least 37 questions correctly from the 50 questions.
  1. Can I retake the Scrum Master Certification Exam If I fail in the first attempt?
    Upon failing in the first attempt you can appear for the next attempt without paying any extra fees. But, if you miss this attempt also, then you need to pay $25 to take up the third or more attempts.
  1. How to download CSM Certification after completing the examination?
    You can view the score immediately after the examination. When you know you cleared, then you can open your profile setting to acknowledge the Licence agreement. Now, your certificate will be ready for printing soon after the contact details field is updated. Access profile from the public link or your private link present in the dashboard on the top right corner.
  1. Scrum Master (CSM) Certification validity?
    CSM certification is valid for 2 years from the date of completing and clearing the test.
  1. What is the process for Scrum Master (CSM) Certification renewal?
    Login to the certification account with your login credentials and reach the dashboard. Then click on the Action window to renew the certification. You will be prompted to make payment for renewal.
  1. What is the cost for Scrum Master (CSM) certification renewal?
    Effective Feb 2019, Scrum Master certification renewal cost is $100 and the certification is further validation for 2 years.
  1. From which certification body I would receive Scrum Master (CSM) certification?
    You will receive CSM certification from Scrum Alliance (www.scrumalliance.org).
  1. Scrum Master (CSM) certification / training cost in India?
    In India, most of the training companies offer a package of minimum 24999 + taxes to provide training including the exam fees.

1) Defined Vs Empirical Process

The course will educate all participants from the basics of agile software development. Hence it is important that one should understand agile as an empirical process against the waterfall approach which is a defined process.

You will be taught to Plan, Execute, Check and then Adapt. Yes, CSM course begins with the detailed introduction to the iterative four-step approach.

2) Introduction to Agile

Learn the need for being agile in your software development projects. Understand the key concepts of the development using the agile approach which is driven by value. It is a well-organized project management process.  Also, know how to embrace flexible planning methods. Become collaborative with the team, scrum master, and product owner.

a) Trivia About Agile Methodology

In order to correct issues cropping up due to the waterfall method, a new development practice was introduced in 2001 by a set of people called as Agile Methodology. The main concept adapted in Agile is the iterative way. Development and testing happen in parallel to fix bugs at every stage. Set of software industry giants met in Snowbird, UT in 2000 to discuss this method. Then they decided to differentiate agile from the traditional method with some values and called them Agile Manifesto.

b) Agile Framework – A Brief Overview

Agile the iterative software development method follows many frameworks including the Scrum, Lean, Kanban, Extreme Programming, Feature-driven development etc. It is a big list and Scrum is the most commonly used framework. Every framework aims at making it lightweight and framing of a set of minimal rules. The aim of every framework being reaching the goal in an agile way. Yes, the iterative and incremental method is embraced with its own set of practices.

For example, the scrum will focus on three roles to go through the development cycle. The scrum master who is the coach and the link who connects the team and the customer. The product owner is the SME who will know the customer need and will let the team know about the same. Finally, the team which includes developer and testers to work on the project. Scrum method follows daily meetings, sprints and sprint retrospective to check the status of the project regularly. Feedbacks are exchanged and modifications are done at every stage.

c) Agile Manifesto

The set of values defined for Agile methodology is called Agile Manifesto. It was written in Feb 2001 by 17 independent software techies. There were several written among which 4 values were accepted by all which is given below.

  • The project can become successful when it depends on people than tools, and discussions must be encouraged than implementing hardcore
  • Working on the product should be encouraged than focussing on documentation.
  • Customer satisfaction is the key over negotiating the contract.
  • Reacting to the changes and not strictly following a plan.

Every beginner must understand this basic underlying principle of Agile to kick start their career in agile.  Defining and describing these values with examples will allow learners to embrace the concept easily.

d) Key Principles in Agile

The four Agile Manifesto gave birth to 12 agile principles.

  • Customer satisfaction is the prime objective and this can be achieved by delivering project on-time with the expected outcome.
  • Accept changes at any stage of development and produce a competitive product to the customer.
  • Continuously sharing working software with the client instead of sharing documentation about project status.
  • Business team and development team works collaboratively.
  • Provide support to the team with a motivated working environment.
  • Conducting daily stand up meeting to let team meet face to face.
  • Measure work progress with the working software.
  • Promote sustainable development.
  • Good design will improve the agility.
  • Keep the entire process simple and discuss solution more than worrying about the problem.
  • Empower team to come up with ideas.
  • Introduce games during meetings to ease team tension and increase productivity.

How to get to these principles will be explained during the training.

3) The Five Scrum Values – C FOR C

Yes, that’s how you can easily remember the five values of the scrum process. C FOR C means to Commit you to need Courage. To develop Courage you need to Focus With Open mind and Respect all in the team.

You got it right, it is Commitment – Focus – Openness – Respect – Courage

Develop these five values and every scrum team will see success. Commit to the Sprint Goal and focus to work towards the same. Share your views openly and respect others opinion as well. Have the courage to accept what went wrong in a retrospective meeting to complete backlogs in your next sprint.

4) Bird’s-eye View

The elevated view from above about scrum is called the aerial view of Scrum. It is a neatly-documented framework that will address the facilitating limitations we relate to the situation when there is any lack of details.

The project is split into sequences of iterations and completed phase by phase.

5) Scrum as a Framework

The framework of Scrum is simple and it deals efficiently with the changing situations. The work gets split into iterations. It is because during the development process the priority changes due to the situation, user mindset, technology etc. Therefore, the framework focus on splitting the project into sequences of iterations called sprint. Every sprint will last for maximum 4 weeks. Therefore the complexity of the project is split and all changes are accommodated during the sprint meeting. There is not much of loss and also the user gets the output per the expectation.

The framework is simply understood as Planning – Executing – Learning – Taking Actions. This will continue until the end result is achieved. Every sprint meeting will be in length to plan from the education of the previous sprint.

6) Artifacts of Scrum that enhances the Visibility – Product Backlog, Sprint Backlog, Increment

The evidence of human action is called arti

‘fact. In the scrum, it is represented in the form of a list, graph, etc. Artifacts are called information radiators. With this radiators, it is possible to achieve transparency in scrum projects which is one of the pillars of the empirical scrum process. Among the many, the three main artifacts are product backlog, sprint backlog, and increments.

Product backlog – The list of deliverables required from each individual is called the product backlog. The product owner will list the work and creates a backlog in each person name. The items are prioritised and one on the top needs immediate action.

Sprint backlog – The list of work taken for completion during a sprint meeting is called sprint backlog. During daily scrum, the team updates the sprint backlog to know where the team is still the next sprint meeting.

Increment – The completion of each product backlog item at the end of the sprint is called a product increment.

7) Product Backlog Refinement

The activity involved in understanding, prioritising and estimating the related item before sprint planning is called product backlog refinement. In simple words, the process in which the scrum team decides about the time required to complete each backlog. Based on this estimate they can refine the number of backlogs during each sprint.

8) Three Primary Roles Identified in Scrum Projects

The three key stakeholders in the scrum team are the product owner, development team and the scrum master. These roles are looked upon based on their command and responsibility.

  • Product Owner – The person who is responsible for prioritizing the work and one who owns the ROI of the project is called the product owner. This person understands the customer need and creates the product backlog.
  • Development Team – The set of people who are involved in writing code and developing the project is called the development team. These people will be assigned product backlog and will focus on completing the same.
  • ScrumMaster – The scrum process is implemented with the help of the scrum master. This individual bridges gap between the team and the product owner. He/she hears the team view to help them resolve issues to work towards the goal of the company.

9) Sprint Planning

Sprint planning meeting happens at the beginning of the sprint to discuss the product backlog to be assigned. In general, sprint planning agile meeting are time bounded and happens for about an hour during every week. The product owner will prioritise the product backlog and the team will discuss ask questions before accepting the backlogs.

10) Executing the Sprint Plan

Sprint execution is the next step after the planning is over. The team has mutually agreed to complete the product backlog and hence will start executing them. If the planning is done after discussing, then execution will be on track. In case of any hurdles, these issues will be discussed during the next sprint meeting and the sprint backlog will be executed.

11) Daily Scrum Meeting and Sprint Retrospective Meeting

The team meets every day during the sprint and discuss the following.

What did I complete since yesterday?

What will I work on till tomorrow?

Daily Scrum should not last more than 15 minutes and also it is a good practice to conduct this meeting daily in the same place and at the same time.

At the end of every sprint, the entire scrum team meets together and this meeting lasts between 2.5 to 3 hours for a 4-week sprint called Sprint retrospective meeting. The purpose of the meeting is not to find fault, but to understand what went wrong and how to fix it in the next sprint.

12) Definition of Done (DoD) and Acceptance Criteria

Every product backlog item gets declared as DONE it must be accepted by all team members and they must in advance know when it is called DONE. Here the team must be appraised of how a work is done, what are the standards required to be obeyed, and the different ways to verify whether it is done.

Each user story will have a specific criteria description called the acceptance criteria for that story.

13) Agile Requirements

The requirement in simple words can be told as a service, feature or a function that is required by the customer. It can be a function, constraint, or business rule that is required to be present to achieve the goal of the user.

In the agile, the requirement is categorised as follows.

  • What it does – the functionality and the features
  • How does it perform – Acceptance criteria

The user story is the requirement in agile projects which comprises 3 elements namely the C3Card, Conversation and the Confirmation. The basic format of a user story is As a <role of the person>, I need <requirement>, So that <goal>.

14) Estimation using Ideal Days and Story points

Estimation can be done using story points or the ideal days.

A story point is a measurement used to calculate the size of the product backlog items but it does not have any units. Also, it helps to compare the relative size of each backlog with the other. Fibonacci series is used in the scrum as a scale called stories for the product backlog items. (1, 2, 3, 5, 8, 13, 21, 34, and so on). The high-level user stories are called Epics and the scale used for them for 20, 40, 60, 100 etc.

Ideal days is the time required to complete each product backlog. This method will help the naïve team to understand how to complete the product backlog item. From prior experience and expert opinion, the ideal days or time for completion of the task is assigned by the senior officials.

Slowly move the team to story point measuring method once they master the scrum process, and terminologies like product backlog, sprint backlog, and increments.

15) Sprint Burndown and Release Burndown charts

The sprint burndown chart is used to monitor the progression within the sprint under the following situations.

  • Four or more week longer sprints
  • Bigger team size
  • Complex backlog items

It helps the team to fix issues and achieve the goal without missing by recording the number of the task not completed on a daily basis. This will allow predicting if the team can accomplish the task assigned for the sprint.

Likewise, the release burndown chart is used to track the progression of the scrum project as a whole. It is a graph drawn with x-axis showing the spring and the Y-axis the amount of pending work beginning each sprint. This can be represented as ideal days, story points or team days as well. This will pave the way to predict the completion of the project.

16) Release planning using Velocity

The objective of release planning is to plan and make the scope, budget, and date for the incremental delivery in an agile project. Planning to have multiple sprints until the final product is released is discussed in the release planning meeting.

Every member of the scrum team and the stakeholders are part of this release plan meeting and it happens during each sprint activity. The release planning is done with the help of the product planning output and the pace at which the team completes the product backlog item per each sprint. This pace is nothing but the speed of the team and termed as velocity in agile projects.

17) Cross-functional and Self-organizing teams

The people responsible for coding and developing the project is called the development team. The team that test the bug and fixes the issues is called the testing team. As far as scrum projects are considered the entire team is called a scrum team which includes developers, testers, product owners, scrum master, and the high-level stakeholders. These teams are self-organising in agile development and are independent to complete their task. They don’t require anyone to monitor but they manage themselves.

18) Five simple steps to create a working agreement in a Scrum team

The entire team discuss to agree upon of a set of protocols. This happens with mutual consent of the team members and following the five simple steps will help make a proper working agreement.

  1. Every team member is given stick-it notes and asked to write their views about the project, deadline, completion etc.
  2. A good 3 minutes is given to each person to fill the following blank we can complete the task when we ……………………. Let each write their want. They can write 3 to 5 ideas.
  3. Ask everyone to read one idea each and make sure that the other person does not repeat the same idea.
  4. Have one person to make a note of all the ideas on the board.
  5. Take voting from all to come to a common working agreement from the list mentioned in the board.

Freeze and proceed to successfully complete the work.

19) Scrum Team Tools and Techniques

There are several techniques used by the scrum team to implement the project. Based on the technique chosen a variety of tools are available to support and speed up the process. Few common tools and techniques used by the scrum team are listed below.

  • Tuckman’s Group Development Tools and Technique – Forming, Storming, Norming, Performing, Adjourning.
  • Scrum Master tools Cynefin Framework – Simple, Complicated, Complex, and Chaotic.
  • The Japanese Shu Ha Ri – Shu – self-disciplining, Ha – Innovate things, Ri – Execution
  • Root cause analysis

20) Agile and Distributed teams

These days working with people across the globe on projects cannot be avoided. It is not possible to meet all at one table to discuss. Therefore managing teams with documentation might be effective but time-consuming and hence organization must embrace an agile way to work with distributed teams. Even though it has its own flip side, still it is the best way to work with distributed teams.

Remember that people remain the same irrespective of the geography and hence getting work done by setting expectation is quick. Also, use technology to meet people for daily stand up and execute the project efficiently.

21) Effective manager’s traits in scrum projects

Scrum process empowers the team to speak and share their views. Therefore scrum managers must understand the team strength and the product owner need. The manager should discuss with the team and let know the product owner to decide on the product backlog item. This will motivate the team to work towards delivery. The manager must never be biased and push team for delivery. Ensure that the team commits and support them during every sprint to combat issues. The manager must not think of bossing around but work along with the team to lead them to successful completion.

22) QA Team and Scrum Process

Unlike in waterfall method, QA role is to write test cases and report bugs, in a scrum team QA has an extended role. QA team takes part in the daily meetings along with all team members. They are allowed to discuss with the business analyst and development team. They are part of the test planning phase. The team not only writes test cases but also the acceptance test cases to provide support to the product owner. Story estimation sessions will not happen without the QA team. They help in providing more realistic estimates. In short, the QA team is as equal to the development in the scrum projects.

Scrum methodology offers several benefits including time-saving, cost-effective, team motivation, customer satisfaction etc. Find below the top 6 advantages of using scrum in your projects.

  1. ROI – Every Sprint will have a product release that is incremental when compared to the previous one. Therefore the return on investment happens during every stage and there is no need to wait until the end release as it happens in the waterfall method.
  2. Eminence – As testing happens concurrently with development fixing bugs become easy and the quality of the product is checked iteratively.
  3. Simple Process – Scrum process is simple to understand and follow. Product owner prioritizes the product backlog during every sprint. Each team member accepts the task after understanding the importance. They can share their views in sprint retrospective to take corrective actions. Therefore all are empowered to speak their mind and hence following the process is simple.
  4. Minimal Risk – Everything happens in stages and hence risk losing focus is minimized. This will lead to the development of the right product as described by the customer.
  5. Cost Effective – Real cost is measured at every stage and allocating budget becomes easy. Also, the cost can be effectively managed as the client will get to see the product at every sprint and once they feel satisfied further processes can be terminated.
  6. Customer Satisfaction – Needless to say, this as the client will take part in each meeting to know the development of the product and can suggest necessary changes. This will make them feel glad.

What is Scrum? What you will learn in Scrum Master training?

In a nutshell, Scrum is a process that allows you to go through a complete development cycle at ease. You can work at your own pace but work towards the organisation goal. Deliver the project on-time but with job satisfaction. Yes, it is a practical way to work on software development by participating in daily stand up meeting, accepting timelines for the sprint, discussing how to improve during the sprint retrospectives and closing backlogs one by one to finally deliver the product as per the customer expectation.

Scrum looks easy when you see other team working, but difficult when you start implementing. There are roadblocks, criticism, and much more. That’s exactly where Scrum Master training will help. This training will allow you to learn the agile practice in a practical way. You can get involved in activities and create scrum workflow on the go. Discuss a lot with all participants, make charts and estimate backlog in story points. Learn to write user stories for sample projects and also take a quiz to get deeper detail about the scrum and agile concepts.

In simple words, you will really become a master in implementing scrum methodology in your project. This course will focus on teaching you about how to “be agile” than doing agile. We tune your mindset to start conducting scrum ceremonies, update artifacts, plan scrum and releases.

People mentioned with the following roles can attend scrum master certification course and get CSM certified. However, it is not limited to only these individual’s and any interested person working on projects can attend this training. Let us see how these people can get benefitted by learning scrum master certification course.

-Managers: – Manager a person who must get work done from people. This being an expectation from a Manager he/she must be CSM certified. They can understand the entire process to motivate the team to work towards a goal. They will also know how to implement effective scrum meetings and thus can drive the entire team to deliver results making the best use of every individual’s talent.

-Project Managers: – The difference between the manager and the project manager is a manager attains the level with experience and is a permanent role. On the other hand, a project manager may be selected to manage a particular project. He might pay a different role in other projects as either a scrum master or architect etc. Therefore once he/she attends the CSM training, then they will be able to efficiently to handle the project from requirement gathering till delivery. It is possible to implement all the scrum best practices with the knowledge gained from the training program.

-Scrum Masters: – He/She is considered to play a key role in scrum projects. Once they get certified they will be able to better act as a coach and not a boss to get work done by the team. They can manage the process and the team’s health in an efficient manner. They can also provide time boxing to limit risk, releasable results and validated learning to the entire team. Scrum certified master can engage with people and lead them to execute the organisation’s vision and purpose.

-Product Managers: – The product manager (PM) holds the responsibility of talking for the customer. They are responsible to devise a strategy, define features of the product, and create a roadmap for the entire development phase. Holding such responsibilities demand them to obtain CSM certification. With the training program, the product managers can help the team to decide on proper timelines to deliver projects. The product is released and brought to market with the help of the PM. With certification, they can efficiently collaborate the team with the process and bridges all the gaps.

-Software Developers: – You may wonder why a developer needs to take up the certification program. It is because the CSM certification course will educate developers in detail about the scrum process. It covers with examples about sprint meetings, retrospectives, product backlog etc. The lessons will include all the terminology used in a scrum project. One can get not only familiar with the terms but also will know how to gel as a team for successful delivery. The first thing about a scrum project is, it is an iterative method and it allows everyone to speak their mind. That being the case a scrum certification program will empower each individual to take part in the project to deliver the right product on time.

-Product Owners: – Product owner is the owner of the product who will know the specification of the product. Also, they will be the decision maker to decide on the deadline, product backlog, user story allocation etc. Without saying it is understood that the CSM certification will add of lot value for a product owner in the scrum project. They will understand that they need not push the team but set possible deadlines and deliverables to let the team complete work without backlogs. Also, the end goal can be achieved without much confusion by implementing the scrum methodology.

-Software Development Managers: – The main responsibility of the development manager is to deliver a quality product. They are present from the beginning of code architecture until the delivery. The project initiation, plan, design, monitor, control and bring the project to closure. When this person attends CSM training and gets the certification, then the entire project implementation takes a new dimension. They can guide the team to success and make the customer happy.

-Software Architects:- The architects play an extended role in agile projects. They not only understand the requirement, identify the stakeholder, and formulate design but also communicate the architecture to the team and support the developers to understand the structure. Which means architect needs to interact with people unlike in a traditional method they are not people managers. This vast difference in agile methodology demands software architects to go through CSM certification program. They can learn the ways to manage people, make them understand and accept the architecture. If this is done clearly, then there is very less chance for project failure. They can take part in scrum meetings to help team choose and use the best tool to complete work on time.

-Software Testers:- Usually in a traditional method of software development, the role of a testing team is separate to that of a development team. Also, these testers do not have any say about the process. But, in the agile methodology, both teams work concurrently and also the testing team can suggest during a daily stand up and sprint meetings. When you can complete the Scrum certification course, then you can add value to your project. You will know the process in detail and can tell the team upfront about what is possible and what is not. This will save a lot of time as well as eliminating bugs in the initial stage is possible.

-Team Leads:- As a team leader you might fight between your team and the management. Yes, the team may not agree to do certain things and the PM will not be ready to hear from you. This is the right time for you to get CSM certified. This will let you understand that there is no boss in the agile projects. Every person is empowered to share their views. You can thus motivate your team to work towards results and allows them to write their concerns and ideas in post-it to discuss during sprint and retrospective meetings.

-QA Managers:- Unlike testers who only take part in the testing phase, the QA manager must be actively involved in test plan preparation. Scrum method allows changes to be made in the test plan at any phase of the project. Therefore attend CSM training to know how better you can contribute to making a test plan that will help the entire team. You can directly talk to the product owner to explain your concern and make changes in plan across the table. This will let you handle your team effectively and save time as well.

CSM Training
Narasimha Reddy BommakaCertified Scrum Trainer(CST)
  • NIT Graduate with 18+ years of experience in IT Industry mainly in Product Development, BFSI/Investment banking Domain
  • 10 years of experience in Agile – Scrum, XP, Kanban
  • PMP, PMI ACP and CSP certified Agile Transformation Coach helping organizations to become more efficient and productive using Agile Methodology. Specialized in Scrum/XP adoption
  • Conducted more than 250+ Certified Scrum Master / Certified Scrum Product Owner trainings to help 10,000+ professionals embrace Agile
  • Implementing Scrum at Business Unit level in my organization
  • Demonstrated excellence in leading and managing multiple project teams having varied skill sets spread across different geographical locations such as Australia, London, Singapore, US

Trainer Certifications

  • csm-training
    Certified Scrum Trainer (CST)
  • scrum5
    Certified Scrum Professional (CSP)
  • scrum-training
    Certified Scrum Master (CSM)
  • scrum-master-training4
    Certified Scrum Product Owner (CSPO)
  • scrum5
    Certified Agile Leadership
  • scrum-training6
    Management 3.0
  • scrum-training7
    PMI-ACP (Agile Certified Professional)
  • tria
    PMP (Project Management Professional)
CSM Training
Vivek Angiras(Certified Scrum Trainer, Agile coach)

Vivek is an Agile coach and trainer. He is a certified TBR (Training from the Back of the Room) trainer and speaker who started his career in scientific research more than a decade ago. He has experience working with clients from Fortune 50 to start-ups, spanning the State Department, banking, retail, nonprofits, insurance and health care. His expertise includes large-scale Agile transformations, organizational change and leadership development. Vivek is actively involved in the Agile community and frequently speaks at global conferences and at local practitioner groups.

Trainer Certifications

  • csm-training
    Certified Scrum Trainer (CST)
  • scrum5
    Certified Scrum Professional (CSP)
  • scrum5
    Certified Scrum Developer (CSD)
  • scrum-training
    Certified Scrum Master (CSM)
  • scrum-master-training4
    Certified Scrum Product Owner (CSPO)

Vivek’s other certifications include CLP, PMI-ACP, SPC, and IGTF. Vivek holds a Master’s degree in Electrical Engineering from University of Massachusetts and is currently based out of Washington, DC.


Suresh Konduru

Certified Scrum Trainer

  • Suresh has more than 20 years of experience in IT industry extensively in Software Design & Development, Agile Coaching, Agile Transformation & Scrum Training, Delivery Management, Program Management, Project Management for Fortune 500 customers.
  • He has extensive experience in Scrum training and coaching. Trained more than 100 batches in Scrum across Belgium, China, France, Netherlands, India, Spain, Sweden and USA.
  • He co-created ‘Exepedia – a leadership coaching model that aids leaders, managers and senior executives to collaborate on a transformation vision and an org-wide execution.
  • For more details on Exepedia Coaching Model, visit: www.ExepediaCoachingModel.com
  • He is certified in ‘Sharon Bowman’s ‘Training from the Back of the Room (TBR)’ – that helps make trainings more effective and sticky to the learners.
  • He innovated ‘Training Scrum from the Back of the Room’ leveraging TBR that would help other trainers and coaches to ensure Scrum trainings are more engaging and fun learning.
  • He conducts experiments regularly on how to leverage Scrum outside IT in areas such as Education, Arts, Marketing etc.
  • Suresh is a regular volunteer and speaker at world-wide conferences such as Agile Alliance San Diego (2018), BEACON (2017), Global Scrum Gatherings at Minneapolis (2018), Singapore (2017), Bangalore (2016), Regional Scrum Gatherings India (2017, 2015), International OD Conference (2016) and Agile Tours at Bangkok (2016) and Chennai (2015).
  • For more details about Suresh, you may visit: www.SureshKonduru.com or www.linkedin.com/in/skonduru.
  • YouTube introduction: https://youtu.be/1_fvu1Dxsz4


Do you want to get trained in CSM from the best training academy? Don’t look any further as StarAgile has experience in offering training to more than 10,000+ professionals. Trainers have more than 18 years experience in teaching agile principles. Interactive training sessions with role play and case studies are provided. Cost effective training and 100% conversion rates. Also, 100% money back guarantee is assured.

Scrum master plays the role of a facilitator in the agile projects. Anyone can play this role during development but need to obtain the certification. This certification will enable you to understand the agile development process and how to connect the product owner and the team.

Scrum alliance offers scrum master certification and it is a not for profit membership organisation. The training program exhaustively teaches all details about the agile development process and makes the learner highly proficient. Apart from providing mastery in the skill it also offers more pay package. Certified scrum masters are in demand because they understand the process better than others. Experience blend with certification will earn more respect and one can choose the job they want to.

Scrum Master (CSM) certification benefits:

Adapting agile way of working first requires an agile mindset. This is the first lesson in the certification course. Moving forward you can understand the agile principles, concepts with practical examples. You become through with the learning and take the exam which is objective yet scenario based questions are asked. This will let you think and answer. Once you get the certification you can be sure of becoming a real master in having complete knowledge about the scrum methodology.

These learning when implemented on the job you will be able to better work with the team, deliver quality output and meet deadlines. Your career aspiration gets fulfilled as you will find high paying jobs. Also, you will be honoured and fetches your recognition.

Per the latest survey conducted by different portals including Payscale, Glassdoor, Naukri etc the average pay of Scrum Masters across different places are given below.

Annual Salary 2- 4 Years 5 – 8 Yrs
India INR 6.5 to 7.5 Lacs INR 8.5 to 14.5 Lacs
US USD 80 K to 105 K USD 105 K to 120 K
Dubai AED 25K AED 40K
Sweden Euro 35K to 55K Euro 60K to 75K

You will know the right way to deal with the team. Coaching skill will improve letting you develop the team. Enhanced communication skill which will let you work with both the product owner and the team. Will be able to better explain the team about the process and lead to successful project delivery.

Project managers, coders, product owners, testers, developers, architects, consultants, program manager, delivery manager, QA lead, business analysts and design members can take this certification. Anyone who wants to understand scrum methodology in the right context can take this certification. All those who want to get quick recognition and move up the career ladder must consider this certification. Both position and money growth can happen in parallel by obtaining this certification.

There is no qualification or specific experience required for taking scrum master certification, However, a 2-day training program from a certified scrum master along with some self-study is required to appear of the certification online examination.

No, according to the ScrumAlliance guidelines professionals should go through the materials provided by Certified Scrum Trainer from Scrumalliance and we recommend not read any other materials.

Identify the right training institute which charges a nominal course fee but provides a high standard of training. Look for the professionals who will train you to get the certification. Check their website and connect with them for know their course fee and all other details including the materials they provide. Register with them and attend training. They will guide to take the test and will help you get the certification.

After 2 day training anytime before 3 months, you can appear for the test. Get results immediately after the test and download the certificate.

ReachUs and we will walk you through the process.

Exam duration is one hour and there will be 50 questions. You can’t pause the test and resume later. Also, you can skip some questions to visit them back again. You need to give at least 37 correct answers to pass the test and get certified.

The CSM score is valid for 2 years and after that, you need not take any test but pay USD 100 to Scrum Alliance and renew your certificate for another 2 years. Remember your login credentials which you used for writing the test and that will be valid for renewal as well.

Link for your reference: – Click Here

Yes, StarAgile has experience and qualified trainers, we will make sure that you can complete the entire certification process in two days. At StarAgile we enroll, train, and get you ready for giving the test on the second day to obtain the certification.

You will receive CSM certification from Scrum Alliance after completing the training and clearing the test. You will also get 2 years membership for free from Scrum Alliance.

Yes, the course fee is all inclusive exam fee and certificate fee.

No, per the mandate issued by Scrum Alliance two days training program is a must. Certified Scrum Trainer must provide this training that is the only prerequisite for attending the CSM test.

You get access to reach the entire community when you become a member of the Scrum Alliance. You can share your views, get an opinion, and even contribute articles in the website. In summary, it is an opportunity to learn and share knowledge.

There are two answers to it one is progression in career another one is what certification next, Let us share our view in both the angles. You have a scope to become a scrum master project manager or product owner with the CSM certification provided you have the experience. You can have a swift growth path as certification has more recognition.

You are now eligible to get SAFe Agilist Certification from Scaled Agile or PMI-ACP certification.

The confidence that StarAgile has built in the years as a training institute promises the students to get certified after completing the training with StarAgile. With 100% passing track record StarAgile promises 100% refund if you fail to clear the test. You can get the fund refunded within seven working days

Click on the link here and login. Complete your profile with contact details and accept the licence agreement. Click on the certification dashboard and from the Actions link you can click to renew the certification. Pay the fees and complete the action.

After training you can take the test once and if you don’t clear, then try the second time. This time if you fail, then you must pay USD 25 for the third attempt. If you fail this time then you need to start with the training program again.

Upon completing the 50 questions in 60 minutes you click submit. You can get the results immediately. If you have cleared the test, then you can complete your profile and get certified at once.

No, Scrum Alliance neither offers online classes nor suggests any online classes. They strongly recommend a 2 day in person training provided by the certified scrum trainer.

There are three levels in Scrum Master certification:

First – CSM (Certified Scrum Master)
Second – A-CSM (Advance – Certified Scrum Master)
Third – CSP (Certified Scrum Professional)

Yes, we offer Scrum Master (CSM) certification weekend courses and on special request we also conducts weekday batches.

SEU stands for Scrum Education Units which is a continued education credits required to obtain certification from Scrum Alliance as given below.

The following SEU requirements and renewal fees will go into effect on February 4, 2019:

Certification (Two-Year Term) SEUs Required Fee Per Term
Foundational : CSM®, CSPO®, or CSD® 20 $100
Advanced: A-CSMSM or A-CSPOSM 30 $175
Professional: CSP®-SM, CSP®-PO, or CSP® 40 $250

SEU credit can be obtained by attending the training. Check this link to know how.

PDU is an abbreviation for Professional Development Units which is another continued education credit required for renewal of the PMI (Professional Management Institute) certification.

Scrum Master (CSM) Certification study material/ course material, training, exam fee, certification fee and 2 year membership with Scrum Alliance. Food offered for 2 days during the training.

Payment can be made using Credit or Debit card. Wallets or Net banking.

Our Most Popular Courses


Video Testimonials by Happy Customers




Trainer hasn’t used any slides that’s why training was more interactive, overall it was very good


Workshop was very good. The best part there was no slides and done workshop completely in sprints


A very good training. I find most interesting topics was scrum framework, roles, story points estimation


Because of activity based learning, it was easy to understand the concepts and area of implementation


Training was participative for everyone in the classroom, all exercise and activities brought out scrum concepts very clearly


Narasimha has excellent practical knowledge of Agile and Scrum. His Candid examples and fluent communication makes it more easy to grasp the concepts. It has helped me to understand the concepts in greater details. The work was awesome and highly recommended.


Training was very Interactive. It helped me to gain understanding on scrum in detail enough to execute scrum projects


Mr. Narasimha (CST) has complete correlation in between the subject and relative examples. His content is 100% sensible and helpful


One of the best trainings I have attended. Very common language used by trainer so that everyone understand well. Activities were very well planned and the best parts in the training is it is more interactive, no PPT’s and Time keeping


Excellent workshop deep diving on every topic and mapping real time scenarios. My personal favourites are explanation on Roles and Framework


I am very happy with training and class is sound full. Will rate 5/5


Good insight into Agile and Scrum. A very practical Approach hence easy to Understand. scrum framework, Agile methodologies, and principles are very well covered


Training was good. The Trainer has got complete knowledge about subject. Planning poker, Product backlog and refinement are well covered during training


The workshop was excellent, worth every penny and would recommend StarAgile to my friends


The most useful aspects in workshop was Scrum as a time box, Roles of Scrum Master, experience from other candidates and facilitator. Training was well organized, group activities & learning/teaching approach was very helpful. Facilitator was very knowledgeable and gave multiple practical & real life examples


workshop was really good, done lot of activities and conversations with respect to the topics


Workshop was excellent. All the topics were explained beautifully and useful


Excellent presentation, very engaging and Knowledgeable trainer. It’s a great learning to have the training itself in Sprint cycles.Good thing about this workshop is activities, Q&A, order of topics covered


Event was good and quite elaborative. The best part was real life examples and the way questions were answered


Workshop was outstanding, I strongly suggest to others with in my organization to choose Mr. Narasimha as trainer for CSM Certification. Best Part of training is Scrum roles, Planning poker estimation, product backlog and discussions


Workshop was very interactive and engaging. Trainer covered the Sprint ceremonies and estimation very well


Workshop helped me clarify Agile, Scrum and roles involved. Overall my rating is 5/5


Excellent workshop deep diving on every topic mapping to real time scenarios.

Scrum Master Certification

Why Certified Scrum Master Certification?
Scrum is the popular agile methodology used globally by SMEs and MNCs. Scrum framework emphasizes on communication, teamwork, and speed of project delivery in accordance with agile principles. Scrum Alliance offers Certified Scrum Master (CSM®) Certification acknowledged globally. CSM Certification is awarded to agile practitioners who demonstrate their skills in scrum terminology, practices, and principles during the CSM Exam.

Scrum Master Certification brings you many benefits.

  • Gain and Prove knowledge of Scrum framework

CSM Certification will enrich you with the skills you need to apply for project management using Scrum. If you are a new Scrum Master, it will help you to gain the base knowledge of Scrum. If you are experienced, CSM Certification will fill the gap in knowledge about the Scrum framework and best practices.

Scrum Certification will prove that you have learned scrum and you are able to apply it within your organization. In addition, you can apply the same vocabulary and practices with your colleagues.

  • Change your mentality

It will enable you and your team to think agile way by adapting scrum methodology and agile practices.

  • Competency and Benefit

Scrum Certification will help you in market yourself to the employer, managers or co-workers that you have in-depth knowledge about scrum for organization need. It will help to grab better carrier opportunities in the organization who are following agile.

Scrum Master Certification will affect processes and every individual in your organization including stack holders, clients, and people by adopting new methodologies and practices to improve business values.

  • Scrum Alliance Membership and Networking

In addition to the above benefits, you will get two-year membership of Scrum Alliance after completion of Scrum Certification exam. You can join and participate in local user group activities, do networking with Scrum practitioner, experts and coaches and eligible to get attractive discounts on Scrum community events.
What are the objectives of the Scrum Master Certification course?
Objectives of Scrum Master Certification course is to give you knowledge about Scrum framework fundamentals, Scrum roles, Scrum events, Scrum artifacts, and rules. CSM training objectives:

  • Agile manifesto
  • Scrum foundation

–          Empirical and Defined processes

–          Sprint

–          Definition of Done

–          Scrum values

–          Scrum applicability

  • Scrum roles and responsibilities

–          Product Owner

–          Scrum Master

–          Development Team

  • Scrum Events (Meetings)

–          Sprint planning meeting

–          Daily Scrum meeting

–          Sprint review meeting

–          Sprint retrospective meeting

  • Scrum Artifacts

–          Product backlog

–          Sprint backlog

–          Product Increment

–          Definition of Done

  • Product backlog refinement
  • Burndown chart
  • Working with multiple Scrum  teams
  • Working with distributed Scrum teams

What skills will I gain after completing Scrum Master Certification?
Scrum Master helps the Scrum Team to deliver better results. Scrum Master helps in the improvement of the business agility.

CMS certification will gain you skills

  • Systems Thinking:

Enable to view the organization as a system and the ability to improve collaboration between people in the organization by implementing Scrum.

  • Adaptability:

Adapt changing the need for organization and team need. Inspire team to adapt changes.

  • People Skills:

Improve interpersonal skills to deal with team members, PO, and stakeholders.

  • Lean Thinking:

Enable to handle complex situations and to solve impediments. Observe and help in identifying and removal of waste in the process and establish a lean work approach to deliver business value.

  • Agile Mindset:

Encourage, help the team to keep on trying new ideas, do experiment and learn from it, and accept failures as part of the game.

  • Creativity:

Improves creativity by helping the team, solving impediments, plan various activities for the team, conduct Sprint Retrospective, introduce change, etc.

  • Collaboration:

You will learn to collaborate with other ScrumMaster and peers and team will observe you and learn.

  • Facilitation:

Scrum Master Certification will develop facilitating change and decision making skills in you.

  • Focus:

You will learn the skill to be focused. There are always distractions in the organization. As a Scrum Master, you have to avoid the distractions and stay focused on the highest business value work items. Scrum Master helps the team to be focused on their sprint goal by doing proper sprint planning.

What are the career benefits after completing Scrum Master Certification?
Scrum Master Certification will give you the competitive edge in rapidly changing business need. Scrum training or Scrum master certification will turn out to be self-motivated and enable you to accept complex and big responsibilities.

The industry is adapting Agile rapidly and Certified Scrum Master are in demand. You can take advantage of this competitive environment by certification and demonstrating your skills as a Scrum Master. By certification, you can prove that you have an agile mindset and core knowledge on agile methodology.

Being Certified Scrum Master enables you to convey yourself in an attractive way to the prospective employer.

You can join expert Scrum Community and do networking with Agile coaches and experts and take their advantage to learn and grow your knowledge of best industry practices which indirectly help in applying at your organization and earn you recognition.

Why Scrum Master Certification high in demand?
The popularity of the Scrum Framework has raised demand for Certified Scrum Masters. Scrum Framework is popular for organizations willing to adapt an agile methodology. A survey says that 58-75% of teams following pure Scrum or hybrid Scrum with other agile approaches like XP or Kanban. Scrum framework is popular due to its simplicity. Though its simple, for new teams it is not still easy to adapt. Skilled Scrum Master play important role in team success by ensuring that the team is accepting and following the Scrum framework rules and adapting best industry practices and deliver the product in the best effective manner.

A Certified ScrumMaster is earning an salary between Rs. 5,00,000 to Rs. 20,00,000 per annum i.e. an average salary of Rs. 11,54,487 per annum. Individual’s knowledge and experience affect pay scale of Scrum Master job with skills Agile software development, Agile Project Management, Scrum and other Agile framework and methodologies.
Who can do this course and how it will advantage them?
Professionals who wish to become a professional Scrum Master, Member of Scrum team and teams who wish to adapt Scrum can take the Certified Scrum Master course. CSM training and certification can be done by

  • Project Managers and Product Managers

Certified ScrumMaster training will help Project Managers to understand Scrum Master role and responsibilities to Stakeholder, Product Owners and Scrum Team as Scrum Practice requires strong coloration, work accountability among Scrum team.

  • Software Developers

CSM training will help Software developers to understand how to be involve into the Product backlog refinement, Sprint planning, how to raise impediments and work with cross functional team to ensure continuous delivery towards business goals.

  • Product Owners

CSM certification training will help Product owners to understand role of other Scrum Team and what are their expectations from PO. PO will get know his area of involvement during scrum cycle.

  • Software Development Managers

As mentioned early Software developer, managers will learn in depth about Scrum and understand how Scrum ensure continuous deliverables towards business need.

  • Software Architects

Software Architects will learn how to deal with PO, Stakeholder and Scrum practice to create and maintain product backlog items and practices for product backlog refinements.

  • Software Testers

CSM training will teach you about shared work responsibility among the team to deliver product increment at sprint end. It will help software testers to stop thinking in solo role. Software testers can communicate with product owners and help him in refining the requirements. They can guide designers to make to fit design as per requirements.

  • Team Leads

Team lead will learn how to get every team member involved into estimation and share work responsibility to meet sprint goal. Presence of team lead in Scrum team will help in taking technical decisions when other team members are not enough capable.

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